Privacy PolicyLast Updated: February 2nd, 2024
Introduction
Welcome to homexpertssolutions.com, owned and operated by MTECHLOGIC LTD.We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policyexplains how we collect, use, store, and share personal information obtained through our website (the “Website”) and related services. By using our Website, you agree to the terms outlined in this Privacy Policy.
1. Collection and Use of DataWe collect personal information through forms on our Website, which is managed using third-party services like LeadProsper.io. Consent and certificates of submission are also managed through TrustedForm and similar solutions to ensure compliance with applicable laws.
a. Types of Data Collected Personal Information: This includes your name, phone number, email address, physical address, zip code, city, and state. Additionally, any relevant information related to the services you request may also be collected.
Call Recordings: We record phone calls for quality assurance and training purposes. You will be informed of this through a disclosure at the beginning of each call.
b. How Data is Used Lead Management: The information you provide is used to manage leads through our systems, and it is stored securely within LeadProsper.io.
Marketing and Communication: Your data may be used to contact you by phone, SMS, or email regarding the services you requested or related offerings. This contact may be conducted by us or by third-party contractors who purchase the leads.
Third-Party Contractors: We sell the leads to third-party contractors either through a bidding system or direct flow. These contractors may contact you using the information provided.
2. Consent and DisclosureBy submitting your information on our Website, you consent to being contacted by our service professionals via automated means, including autodialing, text, and pre-recorded messaging, even if your phone number is onany national or state "Do Not Call" list. You also agree to our Terms of Use and Privacy Policy.
3. Call Recording and DisclosureWe record phone calls and store these recordings in accordance withstate-specific regulations. These recordings are used for quality assurance,training, and compliance purposes. You will be informed of this through adisclosure before any recording begins.
4. Third-Party ContractorsWe work with third-party contractors who are vetted and operate under acontract to purchase leads generated through our Website. These contractors maycontact you by phone, SMS, or email using the information you provide. The saleof leads is conducted through a ping/post system or direct flow, depending onthe contractor's requirements.
5. Compliance with State-SpecificRegulationsWe comply with all relevant state-specific regulations, including thosein California (CCPA) and Nevada. We offer users the ability to opt out of thesale of their personal information and to request the deletion of their data.
a. Opt-Out and Data Deletion Do Not Sell My Personal
Information: Users can opt out of the sale of their personal information by submitting a request through our Website.
Data Deletion Requests: Users can request the deletion of their personal information by contacting us at privacy@homexpertssolutions.com.
6. Data SecurityWe take data security seriously and use industry-standard precautions tosafeguard your personal information from loss, theft, misuse, unauthorizedaccess, disclosure, alteration, and destruction. Your data is stored securelywithin LeadProsper.io and other trusted systems.
7. Dispute ResolutionAny disputes arising out of or related to the use of our Website or theservices provided will be resolved through arbitration or mediation, as perstandard US dispute resolution practices.
8. Children's PrivacyOur Website is not intended for children under 18, and we do notknowingly collect personal information from children under 13.
9. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. Changes will beposted on this page, and the "Last Updated" date will be revisedaccordingly.
10. Contact UsIf you have any questions about this Privacy Policy or wish to exerciseyour rights regarding your personal information, please contact us at: privacy@homexpertssolutions.com
Mail: MTECHLOGIC LTD, 1968 S. Coast Hwy #3278 Laguna Beach CA 92651